Charms Of Light - Policies
By using this website and the Charms Of Light blogs and/or purchasing services, you agree to abide by these policies.
Your privacy is very important to me. I do not store financial details of my customers. Other personal details, such as name, address, phone, email are only used for the sole purpose of processing your order or enquiry. Any information sent to me is kept strictly confidential and will never be shared with any third party.
To be notified of Charms Of Light updates - new items, open days, craft shows etc, please contact me and request to be added to the Customer Mailing List. Your name is automatically added to the Customer Mailing List once you have made a purchase from Charms Of Light.
You can unsubscribe to these updates at any time by contacting me.
Please note: Between July 20 - August 20, 2010, I will be taking some time off to spend with my children during their summer holidays. Your orders can still be placed through the website, however packages will not be shipped during this time. Readings, attunements, coaching and Reiki treatments will all be scheduled after August 20. Thank you!
Custom Orders: A small non-refundable deposit is required on custom orders. Once a custom order has been created to the customers' satisfaction, payment of the balance must be made within 10 working days or the custom item may be added to the website for sale to the public.
As noted in Purchasing & Shipping Information, Charms Of Light will not be held liable for any loss or damage to your goods in the post, so please choose your shipping options carefully.
At Charms Of Light, I try to ensure that the quality of all my jewellery is of the highest standard. I take great pride in personally handcrafting my designs into beautiful pieces that will not only look good when worn, but also help you to feel good at the same time. As with all semi precious gemstones, there will be slight variations in all the beads used. When choosing your jewellery, please take note of the measurements given with the description of each piece. If you require a different size, please contact me with your request, before placing your order. There will be a small charge for alterations on all wrongly sized purchases.
I would hope that you will always be absolutely delighted with any purchase made from Charms Of Light. If for some reason, you are not 100% happy with your items, you may return the jewellery to Charms Of Light within 10 days of receipt. The items must be returned unworn, in perfect condition, in the original packaging.
I am happy to offer an exchange, or refund (less the cost of P&P), within this time frame.
This excludes custom orders made to your specifications. Please note that pierced earrings also cannot be returned, for hygiene reasons, unless they are faulty.
Please contact me with an explanation of why you would like to return an item as soon as possible and before returning.
Returns must be sent by 1st class Special Delivery service and insured for their full cost. Charms Of Light takes no responsibility for goods damaged or lost in transit.
All items are quality guaranteed for a period of 3 months from date of purchase. I believe that this is a reasonable amount of time of regular wear to discover any faults in the workmanship. If repairs are required within this time they will be made without any added cost. This guarantee specifically excludes faults caused by accident, neglect or misuse. After this period a fee for repairs or alterations will be charged to cover materials, time and return postage.
Charms Of Light owns the copyright to all of the material and content used on this website, including pictures and designs. You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of this website without written consent from Charms Of Light.
Use of this website constitutes your agreement with all Charms Of Light policies.
It is important to remember that healing is not the same as curing. Healing is helping the body, or mind, to become stronger and consequently better. Always see your doctor if you have nagging health problems or serious injuries—healing with gemstones, Reiki and Distant Healing complements, but is not meant as a substitute for medical, or psychological, diagnosis and treatment when needed.
Advice given through Charms Of Light and by Caryl Haxworth is spiritual in nature and based on an intuitive reading of energy fields. This advice should be used for informational purposes only. Caryl Haxworth is not a licensed medical practitioner, does not diagnose conditions, does not perform medical treatment, does not prescribe substances, and does not interfere with the treatment of a client by a licensed medical professional.
Clients bear the responsibility for any decisions they take based on the information provided by Caryl Haxworth. Charms Of Light and Caryl Haxworth shall not be liable to anyone for any loss or injury resulting from the direct or indirect use of such information, and shall not be liable for any decision made or action taken by me or others in reliance upon such information. Caryl Haxworth obtains information from various sources which she believes to be reasonably reliable. However, she makes no claims, representations, or warranties as to the information's completeness, accuracy, currency, or reliability.
While I try to ensure this website is as accurate as possible, Charms Of Light cannot accept responsibility for any inaccuracies or errors out of its control. Although I try to depict colours correctly I cannot take responsibility for differences that occur due to differences in computer / laptop screens. All measurements given are intended as an approximate indication for the size of the product.
Charms Of Light will not be held liable for any loss or damage to your goods in the post, so please choose your shipping options carefully.
Due to the intangible nature of spiritual services I am obliged, by law, to state all intuitive services including, but not limited to, readings and consultations, are for entertainment purposes only. They are not to be used as a substitute in any shape or form for professional medical, financial or legal advice.